The foundation still deeply influences the whole company in every decision we make, and how we address new challenges. These hires paved the way for our current company DNA and helped scale our work culture globally. From the beginning, Aircall paid extra attention to the first 10-15 hires from a cultural perspective.Do you have advice for SaaS companies just starting in the marketplace? Maybe share with us 5 successful tips. ![]() We partner with leaders in different categories, such as Salesforce, Hubspot, Zendesk, Intercom, Gong, etc. What are Aircall's mission and vision? How far is it from getting there?Īircall empowers every business to have richer conversations with a cloud-based phone solution that replaces your legacy phone system and seamlessly integrates into your business tools. It was about time to expand Aircall’s footprint there, get closer to our customers and hire at scale. Since Summer 2021, I have been handling the expansion of Aircall over the DACH area with the opening of our Berlin office. I currently coordinate Aircall’s DACH team of over 25 people and specifically manage the account executives, who operate in the final stages of our prospect’s buying process. ![]() Could you please briefly introduce yourself and your role at Aircall?įrom a VC background, I am passionate about all things sales and growth, as well as technological challenges. Based on his experience so far, Léo shared some of his favorite SaaS tools, tips, and more. Léo has helped build and scale the sales team throughout every period of Aircall's rapid growth, strongly focusing on the DACH, Benelux, and Nordics areas. We have a special interview with Léo Fang-Tribalat, Director of Sales at Aircall, who joined at the pre-seed stage. Speaking of which, Sastrify has recently partnered up with Aircall for world-class integration and Aircall has become a new customer of Sastrify for better SaaS solutions. Founded in 2014, the French startup reached unicorn status by 2021 with a skyrocketing list of employees, customers, and partners. The blend of human and digital skills drives a high-value customer service, just the innovative solution companies need.Īircall marked its spot in the world as the go-to call center software in Europe. Becoming more and more attractive, cloud-based call centers are disrupting the on-premise structure. This new approach increases returns on investment, minimizes costs, and helps manage the workforce. It can be an invention (patent / utility model), a design (industrial design), a brand name (trademark, or a literary and artistic work (copyright).For a top-notch customer experience, companies of all sizes are migrating to cloud-based call centers. ![]()
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